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Terms and Conditions

How visitors are welcomed to use the Will U Help website, forms, and reconnection services.

Located in Cleveland, Georgia. Serving people living unsheltered across the United States.

Overview

A quick summary before the details

These terms describe how we expect visitors to use the Will U Help website and forms. Will U Help is located in Cleveland, Georgia, and serves unsheltered people across the United States.

By using this site, you agree to provide accurate information on forms, to use uploads only for their stated purpose, and not to misuse or attempt to disrupt our services.

Donations processed through Zeffy are subject to Zeffy's terms and privacy practices in addition to ours. Will U Help does not store full payment card data on this site.

Communications

By creating an account with us or providing your contact information, you agree to receive newsletters, marketing materials, and other communications from us. You can opt out at any time by following the unsubscribe instructions included in any email.

User Content

Our Website and Services may allow you to post, store, and share text, images, videos, or other content (“User Content”). By submitting User Content, you affirm that:

  • You own or have the necessary rights to use the content.
  • Your content does not violate any third-party rights, including copyright, trademark, privacy, or publicity rights.
  • Your content is lawful and does not contain offensive, defamatory, obscene, or harassing material.

By submitting content, you grant WUH a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, distribute, modify, and publicly display your content in connection with our Services. We reserve the right to remove or modify content at our discretion.

By submitting or uploading photos, videos, audio, written messages, documents, or other content to Will U Help, you confirm that you have permission to share that content with us. Submitted content may be used by Will U Help for reconnection outreach, storytelling, donor education, marketing, social media, training, and nonprofit awareness. Will U Help will handle every story with dignity and care and will never intentionally exploit, shame, or take advantage of anyone we serve.

Accounts and Security

To use certain features of our Services, you may be required to create an account. You agree to:

  • Provide accurate and up-to-date information.
  • Maintain the confidentiality of your password and account information.
  • Accept responsibility for all activities under your account.

WUH reserves the right to suspend or terminate your account at any time if we suspect fraudulent activity, misuse, or a violation of these Terms.

Website and Mobile App Requirements

To access our Services, you need an internet connection and a compatible device. You agree that:

  • Standard data and messaging rates may apply when using our mobile services.
  • You are responsible for any charges related to internet or data usage.

Privacy Policy

By using our Services, you acknowledge and agree to our Privacy Policy, which outlines how we collect, use, and protect your information. The Privacy Policy is incorporated by reference into these Terms.

Intellectual Property

All content on our Website and Services, including text, images, logos, graphics, and software, is the exclusive property of WUH or its licensors and is protected by intellectual property laws. You may not use, modify, distribute, or reproduce any content without prior written consent from WUH.

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). If you believe your copyrighted work has been infringed upon, you may submit a claim by contacting us at info@willuhelp.life with the subject line “Copyright Infringement.” The claim must include:

  • A detailed description of the copyrighted work and alleged infringement.
  • A statement of good faith belief that the use is unauthorized.
  • Your contact details and an electronic or physical signature.

Our Website may contain links to third-party websites or services. WUH is not responsible for the content, policies, or practices of these third parties. You acknowledge that you access third-party websites at your own risk and should review their terms and conditions.

Global Geographic Scope

Our Website and Services are available worldwide. By accessing and using our Services, you agree that:

  • You are responsible for ensuring compliance with local laws.
  • Some features or services may be limited in certain regions due to legal or operational restrictions.
  • Will U Help, Inc. reserves the right to restrict or discontinue services in any country as necessary.

This section explains the permission needed for Will U Help to perform reconnection research safely and responsibly.

Important

Release of Information and Authorization for Research

By using our services, visiting our website, submitting a reconnection request, or reaching out to us in any way, you’re giving permission for Will U Help, Inc., including our team members, volunteers, contractors, Jeff Edrington, any businesses he runs or is connected to, and the databases he uses, collectively called “Authorized Parties,” to access, use, and share your personal information as explained below.

10.1 Authorization to Access and Use Personal Information

You authorize the Authorized Parties to collect, access, and use the following categories of personal information:

  • Birth, marriage, and death records.
  • Census data.
  • Social Security records.
  • Driver’s license information.
  • Incarceration records.
  • Other public and private records deemed relevant for locating potential relatives.
  • Nonpublic personal information for research and investigation.

This authorization includes permission to contact government agencies, private organizations, and online/offline databases to retrieve necessary information for reconnection research.

10.2 Authorization to Contact and Share Data

You consent to the Authorized Parties sharing relevant information with genealogical organizations, research firms, potential relatives, and third parties as necessary to verify and investigate connections to your relatives.

The Authorized Parties may use social media to identify and contact individuals related to this research. Your personal information may be disclosed to the individuals or entities being researched, as well as their relatives, for verification or follow-up purposes.

10.3 Rights Reserved by Will U Help

We reserve the right to not perform or provide any research without needing to provide an explanation.

Recovery Reconnection Program

Will U Help may provide reconnection support for people living unsheltered who are entering recovery, participating in a recovery program, leaving treatment, or seeking support after addiction-related hardship.

Will U Help is not a medical provider, mental health provider, substance use disorder treatment provider, detox facility, recovery residence, emergency service, crisis response service, housing provider, or case management agency. Our role is limited to voluntary reconnection outreach.

The Recovery Reconnection Program is designed to help a person ask whether someone from their past may be willing and able to support them as they get off the streets and continue rebuilding their life.

Will U Help cannot guarantee that we will locate the person being searched for, that the person will respond, that reconnection will occur, that housing will be available, that treatment will continue, or that recovery outcomes will result.

If there is an emergency, medical crisis, overdose, threat of harm, or immediate safety concern, call 911 or the appropriate emergency or crisis service in your area.

Limitation of Liability

To the fullest extent permitted by law, Will U Help, Inc. shall not be liable for any indirect, incidental, or consequential damages related to:

  • Your use of or inability to use the Services.
  • Unauthorized access to or use of your personal information.
  • Errors, bugs, or interruptions in the Services.

Your sole remedy for any dispute with WUH is to stop using the Services.

Governing Law and Legal Actions

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict of law provisions.

All legal actions, disputes, or claims arising out of or related to these Terms shall be resolved exclusively in the state or federal courts located in Georgia.

By using our Services, you agree to submit to the personal jurisdiction of these courts for any disputes.

Changes to Terms

Will U Help, Inc. may update these Terms at any time. Continued use of our Services after updates constitutes acceptance of the revised Terms.

Severability and Waiver

If any provision of these Terms is deemed invalid, the remaining provisions shall remain in full force. Failure to enforce any right or provision shall not constitute a waiver of such rights.

Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between you and WUH, superseding any prior agreements.

Contact Information

If you have any questions about these Terms, please contact us at info@willuhelp.life.

Thank you for supporting Will U Help in our mission to end isolation for the unsheltered and lonely.